1. What Information We May Collect From You

We may collect and process the following Information about you:

• Information that you provide by filling in forms on our Platform, including details provided at the time of registering (e.g. Email ID or Mobile number).
• Information you provide when updating your user profile (e.g. First Name, Last Name, Shipping Address, Pincode, and GST Number).
• Details of transactions and order fulfillment carried out through our Platform.
• A record of correspondence if you submit query messages through our Contact page.
• Technical browser data, including your IP address, operating system, and general internet usage (e.g. using cookies).

2. How We Will Use Your Information

We may use Information held about you in the following ways:

• To provide you with information, products, or services that you request from us.
• To process payment transactions, verify shipping addresses, and coordinate courier tracking.
• To manage cashback credit allocations to your account wallet.
• To notify you about changes or updates in our services.
• If you consent, to send you service messages and promotional offers via SMS, Email, or WhatsApp.

3. Children's Privacy

Use of our Platform is available only to persons who can form legally binding contracts under the Indian Contract Act, 1872. We do not knowingly solicit or collect personal information from children under the age of 18 years. If you are under 18, please use our portal only under parent/guardian supervision.

4. To Whom We May Disclose Your Information

Customer privacy is vital to our operations. We share your Information only with verified service providers that follow protective standards at least as protective as those described in this Privacy Policy:

• Logistics Partners: Sharing shipping address coordinates and contact numbers with courier providers to coordinate delivery routing.
• Payment Processors: Sharing checkout information to verify payment card authenticity and process UPI transactions.
• Affiliated Entities: To enhance platform performance and database integrity. Partners are contractually bound to respect your data's confidentiality.

5. Security & Data Protection

We implement industry-standard technical security protocols (including SSL encryption) to protect your profile details, passwords, wallet logs, and order history from unauthorized modification, access, or deletion.